Terms of service

Overview

This website is operated by PIKIO LABS Inc. Throughout the site, the terms “we”, “us” and “our” refer to PIKIO LABS Inc. PIKIO LABS Inc. offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and purchasing products from us, you engage in our service and agree to be bound by the following Terms of Service. These Terms of Service apply to all users of the site, including without limitation visitors, customers, merchants, and contributors of content.

If you do not agree to these Terms of Service, you may not access the website or use any services.


Online Store Terms

By using this site, you represent that you are at least 18 years of age or the age of majority in your jurisdiction and that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction while using the website or purchasing our products.


Products and Services

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. Product descriptions, pricing, and availability may change at any time without notice.

We make reasonable efforts to display product specifications, colors, and descriptions accurately. However, we cannot guarantee that your device’s display of any color or product feature will be completely accurate.


Helmet Certification and Jurisdiction Compliance

PIKIO helmets are certified to meet CPSC 16 CFR 1203 safety standards applicable to bicycle helmets in the United States and Canada.

If you purchase or use this helmet in another jurisdiction, it is your responsibility to ensure that the helmet complies with local laws, regulations, and certification requirements applicable in your region. PIKIO LABS Inc. makes no representation that the helmet complies with safety standards outside the jurisdictions in which it has been certified.


Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or errors in pricing or product information.

Orders may be cancelled before shipment by contacting us promptly. Once an order has shipped, cancellation may no longer be possible.


Crash Replacement and Warranty

Products sold by PIKIO LABS Inc. may be eligible for our Crash Replacement Program and Limited Warranty, which are governed by their respective policy pages on this website. Those policies form part of these Terms of Service.


Helmet Use Disclaimer and Assumption of Risk

Cycling and other activities involving helmets carry inherent risks.

No helmet can prevent head injuries, brain injuries, concussions, paralysis, or death. Serious injury or fatality may occur even when a helmet is properly worn and secured.

PIKIO LABS Inc. cannot and does not warrant that any person who experiences a collision, fall, or other impact while wearing a helmet equipped with OBLIK technology will avoid concussion or any other injury.

No representation is made that this helmet will perform effectively under all impact conditions. Impact conditions vary widely and are influenced by numerous factors beyond the control of PIKIO LABS Inc.

By using this helmet, the user acknowledges and voluntarily assumes all risks associated with cycling or similar activities, including the risk of serious bodily injury or death.

To the maximum extent permitted by applicable law, PIKIO LABS Inc. disclaims all implied warranties and shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this helmet.


Intellectual Property

All content on this website, including but not limited to text, graphics, images, product designs, logos, trademarks, and software, is the property of PIKIO LABS Inc. or its licensors and is protected by applicable intellectual property laws.

The trademarks PIKIO, OBLIK, and related marks may not be used without prior written permission from PIKIO LABS Inc.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without express written permission.


Accuracy of Information

We strive to ensure that information on this site is accurate and current. However, we do not guarantee that all information is complete, accurate, or current at all times. The material on this site is provided for general information only.


Third Party Links

Certain content or services available via our website may include materials from third parties. Third party links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites.


Limitation of Liability

To the fullest extent permitted by law, PIKIO LABS Inc., its directors, officers, employees, affiliates, agents, contractors, or suppliers shall not be liable for any injury, loss, claim, or damages arising from the use of any product purchased through this website.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes arising from these terms shall be resolved within the courts located in British Columbia, Canada.


Changes to Terms of Service

PIKIO LABS Inc. reserves the right to update, modify, or replace any part of these Terms of Service at any time by posting updates to our website.

It is your responsibility to check this page periodically for changes.


Contact Information

Questions about the Terms of Service should be sent to:

Email: support@pikiolabs.com